All sales are final products may be refunded if mistake is made with your order please report any damages immediately (within 3 days) so claim can be made with shipping company.
Reason for return (e.g. damaged or wrong product)
Process for return (i.e. how to initiate a return, how to contact customer service : Please use the contact tab and send an email including order number, first & last name on order, and a photo of discrepancy from original order details please note if mistake was made on the costumers behalf no refund will be issued. If you notice you’ve made a mistake after placing order please send a email with all your order details and the corrections immediately. Depending on volume of orders your order my be made the same day so its imperative you double check order details before submitting your order.
Process of refund (After email is received and it is confirmed a mistake was made on Graced Art & Design LLC’s behalf you will be sent a return label and send the product back, once product is received in condition sent your refund initiated.)
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